This article outlines the steps required along with links to get started on securing your digital self now. But for others they offer an opportunity to prove their legitimacy or identity while remaining anonymous. CRT extension for the client to properly identify the certificate.For most people, PKI certificates are a long way off and will probably only exist in science fiction novels. Note: You might need to rename the certificate to a. The default File Format should be Certificate (.cer). This error message suggests that the Mac client device does not have the required root certificate/intermediate certificate to establish trust with the certificate authority who issued the Secure Gateway/NetScaler Gateway server certificate.Ĭomplete the following steps to resolve this issue:įor Big Sur, please refer to Add certificates to a keychain using Keychain Access on macOS Big Surįor Catalina, please refer to Add certificates to a keychain using Keychain Access on macOS Catalina If this does not resolve the issue then proceed to the next section.įor information on Receiver feature updates refer to - Citrix Receiver Feature Matrix. Refer to CTX200114 - Citrix Receiver Support for SHA-2 to view the Receiver versions which supports SHA-2 certificates. If you are using SHA2 certificates then the older version of Receiver does not support these certificate.Upgrade to the latest version of Receiver to verify if this resolves the issue.If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article. Important! This article is intended for use by System Administrators.

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